Refund Policy

Return, Refund, and Exchange Policy

At SpiritLifeStone, customer satisfaction is our top priority and we make sure every order is inspected before they are shipped to you. Please inspect your order carefully as Thompson Ferrier cannot accept your return due to the delicate nature of our product. In the event your order is damaged upon delivery, please contact our customer service department within three business days and we will try our best to resolve any issues. Only store credit is offered on all orders cancelled prior to shipping.